Refund Policy

At IPTV-ENG we value our customers and strive to provide the best possible service. However, we understand that circumstances may arise where a refund is necessary. To ensure transparency and customer satisfaction, we have established the following refund policy:

Right to a refund

  • Refunds can be requested within 7 days from the date of original purchase.
    The refund request must be accompanied by a valid proof of purchase.
    Valid Reasons for Refund: Refunds may be issued under the following circumstances.
  • Technical Problems: If you experience significant technical difficulties that prevent you from accessing or using our IPTV Service.
    Dissatisfaction with Service: If, despite our best efforts to address your concerns, you are not satisfied with the quality or performance of our IPTV Service.

Refund process

  • To request a refund, please follow these steps:
  • Contact our customer service team within 7 days of the original purchase and provide your proof of purchase and reason for the refund.
  • Our customer support team will review your request and obtain additional information if necessary.
  • If your refund is approved, the applicable amount will be credited back to the original payment method within a reasonable time.
  • Please note that our refund policy is designed to ensure fairness and customer satisfaction. If you have any concerns or issues, we encourage you to contact our customer support team as they will be happy to assist you and resolve any issues you may encounter.
  • Thank you for choosing IPTV-ENG. We appreciate your trust in our services and will continue to strive for excellence in meeting your IPTV needs.